UI logo
The Webzine for Interaction Designers
uidesign.net
 
     
 
  Site Search

Advanced Search
 
  Subscribe
Receive site update email alerts.
Enter your email address.
 
  Resources
Recommended Books
Links
 
  Site Info
Update Notification
Send Feedback
FAQ
Copyright/Link Policy
Review Scoring
Site Goals
About us
 
 
March 1st, 2000
     
 

Content Chasm ?
Not everyone agrees that lack of content will lead to a discontinuity!

 
     
Letters
 

Hi David

A potentially interesting article spoiled by trying to incorporate Moore's Chasm Crossing paradigm. Incidentally, I don't really buy Moore's argument that there is distinct and major discontinuity in technology acquisition at the 1st standard deviation on the LHS of a normal distribution, which probably biased me away from your spin on the whole thing.

The much more interesting article is about how fine grained services, localization and n tier content aggregation will become the next killer apps. on the internet. Your golf example is a good one, but I could think of dozens more, many of which, would be 'spur of the moment' things, that only wireless can satisfy, and bear in mind, that people will pay a significant premium for 'impulse buys'. Those special kind of Belgium chocolates your wife likes (to mollify her over some real or perceived indiscretion); the New Zealand Sauvignon Blanc, that you raved about to a neighbor who is coming to dinner; the latest Harry Potter book your daughter insists on having before accompanying you for a week-end away, and BTW its 6:00 pm and you are supposed to be at airport by 8:00! Or you want to put down that jerk in the bar who insists Alaska is the most easterly state in the USA. Or you are getting a graphic example of how intense monsoonal rain is, and you are desperate to get a taxi (which have all disappeared), and will pay double the regular price.

Sure, these are yuppie problems, but my mother's cousin in Stoke-on-Trent is not going to be first in line to buy a WAP phone. These are services that you will happily pay a premium to get NOW! WAP is the key enabling technology for all these 'I want it now!' services. Your application service provider, overlaid with n tiers of application service aggregators model, conveys well, how this will occur. I'm not sure if the WAP portals will dominate access to content. If they do, then I anticipate localized portals. I'm reliably informed the mobile phone companies can pinpoint your location within a few meters. Hence, not only can they tell you where to get stuff, then can tell you the nearest place to get it, with a little map of how to get there! Or get someone to bring it to you!

And back to the so called chasm; I am not a techno-geek innovator who wants stuff cos its cool, but I will be first in line for a WAP device (A palm pilot with wireless, rather than a phone with a big screen) because it opens up a whole new world of services to me.

As an aside, I would be interested in hearing how this n tier service aggregation model impacts 'traditional' 3 tier OO architecture.

Phil Bradley

 

 
Letters
 

Hi David

I have a bit of a problem with this piece. You completely ignore the vastly popular SMS messaging that must be regarded as the precursor to WAP.

3,000,000,000. Three billion. That is how many SMS messages are transmitted every month via the GSM wireless standard. Who is using SMS? These are not geeks noodling around with their cool new Nokia 7110s They are packs of giggling teenage girls sending love notes to those cute boys that just walked by. They are building contractors notifying workers on site that the concrete truck will be late. They are spams from the restaurant you just walked by announcing the afternoon special.

And on, and on, and on. Across every demographic, every age, every level of technology aversion. Next month? Another 3 billion, baby.

Data point: In Scandinavia, essentially *every* young man in his twenties owns a mobile phone. I kid you not. It is assumed everyone you interact with has one or has access to one.

Unfortunately you do not see this phenomenon in the USA. You need to go to the malls and cafes and clubs from Helsinki to Barcelona to fully understand this truly amazing phenomenon that is anything but technology driven. The technology is besides the point. You never see it. Poof, it's gone. It simply melts away (as it should).

The mobile phone in the context of the northern European GSM network represents the first incarnation of a true (no bullshit, the real deal) digital networked appliance. The thing Don Norman and his ilk go on and on about. Alan Cooper's jaw would drop if he saw what is going on over here. When will you see it in the USA? Unless the FCC makes some major moves it will be *years*. As an American currently based in Scandinavia I don't know whether to laugh or cry at the sorry state of the US mobile phone system. It is completely, utterly broken.

Cheers,

Douglass Turner

 

 
Related Articles
Most Recent
Hot Topics
Most Popular
  Comment on this feedback...  
   
uidesign.net
hosted by likk.net
           
 
Copyright uidesign.net, 1999 - 2003.
The UI logo device and uidesign.net wordmark are trademarks of uidesign.net